IT Infrastructure Library Practitioner Plan and Improve IPPI at Hewlett Packard

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Course details

How long is the course?
5 days

Attendance pattern
Short Courses

Course qualification
No qualification or certificate

When does the course begin?
To be confirmed

Course info
This course deals with practical techniques in implementing the ITIL disciplines to support the Plan and Improve phase of the IT service lifecycle, enabling students to develop, implement and manage IPPI processes in the own organizations. Be able to translate the capacity, availability and continuity requirements into business-cases for the procurement and implementation of any specific equipment or services, propose an IT infrastructure design, and determine whether the characteristics of IT components or service contracts conform to an organization’s requirements.

How much will it cost?
£1,350

Entry Requirements
Participants should have a minimum of one year general IT experience and at least one year experience with the ITIL processes of Capacity, Availability or IT Service Continuity Management, either as a practitioner, supervisor or Manager. Participants should also have ISEB/EXIN ITIL Foundation Certificate for IT Service Management.

Where is the course held? (view on a map)
Hewlett Packard (Bristol)
Hewlett Packard
Hanover International Conference Centre
Chewton Road
Keynsham
Bristol
BS31 2SX